Service Request for Spa Chair & Furniture

Limited Warranty for Pedicure Spa Chairs

Sams Nail Supply (“SAM”) warrants to the original purchaser of a SAM pedicure spa chair (the “Product”) that the Product will be free from defects in materials and workmanship for the following periods:

• One (1) year for all parts
• Two (2) years for the spa shell

This Limited Warranty is subject to the following terms and conditions:

What is Covered:

• This Limited Warranty covers defects in materials and workmanship that render the Product unusable for its intended purpose.
• SAM will, at its sole option, replace any defective partsof theproduct. We will only replace/exchange the defective parts via third party shipping.

What is Not Covered:

• This Limited Warranty does not cover:
• Normal wear and tear
• Damage caused by improper use, abuse, neglect, or accident
• Damage caused by improper or inadequate maintenance
• Damage caused by use of unauthorized parts or accessories
• Damage caused by acts of God, such as floods, fires, or lightning
• Products purchased from unauthorized sellers
• This Limited Warranty is void if the Product is:
• Modified or altered in any way
• Removed from its initial location of shipment as provided in the invoice

Customer Responsibilities:

• The original purchaser must provide proof of purchase to obtain warranty service.
• The original purchaser must contact SAM’s Customer Service Department to obtain a Return Authorization Number (RMA) before returning any defective parts or Products.
• The original purchaser is responsible for shipping the defective parts or Products to SAM at the purchaser’s expense.
• SAM will pay for shipping the repaired or replacement parts or Products back to the original purchaser.

Warranty Disclaimer:

SAM’s sole obligation under this Limited Warranty is to repair or replace, at its sole option, any defective parts or Products. SAM will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the Product or any breach of this Limited Warranty.

Governing Law:

This Limited Warranty shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of laws provisions.

Entire Agreement:

This Limited Warranty constitutes the entire agreement between SAM and the original purchaser with respect to the Product and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

Additional Terms:

SAM reserves the right to change the terms and conditions of this Limited Warranty at any time without prior notice.